PRIVACY POLICY

CADCAM Software respects your privacy and is committed to protecting the personal information of customers, partners, and website visitors.

This Privacy Policy explains how we collect, use, store, and protect information submitted through our website, consultation forms, demo registrations, and technical support requests.

1.Information We May Collect

When you interact with CADCAM Software, we may collect the following information:

  • Full Name

  • Company Name

  • Business Email

  • Phone Number

  • Job Title

  • Products or Solutions of Interest

  • Consultation or Technical Support Requests

  • Website usage information, including browser, device, and cookie data

2.Purpose of Data Processing

Your information is used to provide professional consultation and improve our services.

We may use your information to:

  • Respond to consultation and quotation requests

  • Recommend suitable CAD/CAM/CAE/PLM solutions

  • Arrange software demonstrations and technical meetings

  • Provide implementation, training, and technical support

  • Improve website content and user experience

  • Communicate product, service, and technical updates relevant to your interests

3.Protecting Your Information

CADCAM Software applies appropriate technical and organizational measures to protect personal information against unauthorized access, disclosure, alteration, or loss.

We do not sell or trade customer information to third parties for unrelated commercial purposes.

Where necessary, information may be processed by trusted service providers supporting website operation, communication systems, or technical services under appropriate confidentiality obligations.

4.Cookies and Website Analytics

Our website may use cookies and analytics technologies to:

  • Maintain website functionality

  • Analyze website traffic and performance

  • Improve user experience

  • Measure the effectiveness of marketing activities

6.Your Rights Regarding Personal Information

CADCAM Software respects your right to control your personal information. Subject to applicable laws, you may exercise the following rights:

  • Right to Be Informed — Understand how your personal information is collected and processed.

  • Right of Access — Request access to the personal information you have provided.

  • Right to Rectification — Request correction of inaccurate or incomplete information.

  • Right to Withdraw Consent — Withdraw your consent where processing is based on consent.

  • Right to Erasure — Request deletion of personal information where legally applicable.

  • Right to Restrict Processing — Request limitations on how your information is processed.

  • Right to Object — Object to the use of your information for marketing communications.

  • Right to Lodge a Complaint — Submit a complaint if you believe your personal information has been processed improperly.

CADCAM Software will review and respond to legitimate requests in accordance with applicable data protection regulations.

7.Contact Us Regarding Privacy

If you have any questions or requests regarding this Privacy Policy or the processing of your personal information, please contact us:

CADCAM SOFTWARE CO., LTD.

Email: info@cadcamsoftware.vn

Hotline: +84 906 621 818

Hanoi Office No. 25, Alley 34, Giap Nhat Street, Thanh Xuan Ward, Hanoi, Vietnam

Ho Chi Minh City Office Room 1508, Tower A, Masteri Centre Point, N2 Street, Long Binh Ward, Ho Chi Minh City, Vietnam