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Home Dịch vụ và hỗ trợ Maintenance System Services

Maintenance System Services

May 29, 2017adminDịch vụ và hỗ trợNo Comments
  1. MaintenanceSystem Services

CADCAM Soft realizes that hardware and solution maintenance is critical to keep the system running for customer business. It can help the system recover from unplanned interruption and have less impact to the business. We have designed our flexible services for the best suitable to customer environment with cost effective. You may also use Maintenance System Servicesservices to help address your existing maintenance and support cost through different service levels.

Maintenance System Services delivers fully support both hardware and software including next business day on-site. It is suitable for the customer who has no dedicated IT staffs or need more service support beyond daily operation. It is ideally for reliable priority on-site assistance during business hours. It also includes telephone support direct to our service specialists and vender co-ordination. It offers 6 days service with 8 office hours per day.

  1. Service Level Response

CADCAM Soft service engineer is assigned to arrive at customer location within time frame up to the service level. CADCAM Soft provides the following service levels.

 8×6 Next Business day
  • The engineer will assign to arrive at customer location on next business day after we receive your call and perform remote problem determination.
  • CADCAM Soft provides service from 8:00 a.m. to 5:00 p.m. Monday through Saturday, excluding CADCAM Soft holidays.
Other service levels are available on requested.

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Sản phẩm và giải pháp

  • PTC Creo
  • NCBrain
  • MasterCAM
  • Cimco
CÔNG TY TNHH PHẦN MỀM CADCAM
TƯ VẤN VÀ PHÂN PHỐI BẢN QUYỀN PHẦN MỀM PTC Creo | PTC MathCAD | PTC Windchill | Mastercam | NCBrain
Văn phòng Hà Nội: Số 25, ngõ 34, đường Giáp Nhất, P. Nhân Chính, Q, Thanh Xuân, TP. Hà Nội
Văn phòng Hồ Chí  Minh: R.1508, Toà A, Masteri Centre Point, Đường N2, P. Long Bình, TP. Thủ Đức, TP. HCM
Telephone: 024 6673 7986   – Fax: 84.83520.8000 – Hotline: 0967098789
                                                        Email: info@cadcamsoftware.vn  – https://cadcamsoftware.vn/
PTC logo is registered trademark of PTC Corporation. The official source of information in here is on ptc.com. This site is not affiliated with ptc.com. CADCAM S/W CO., LTD is the first and only PTC’s gold partner in Viet Nam. We are an authorized dealer for PTC Creo, Windchill, Mathcad... Copyright © 2018 by CADCAM SOFTWARE CO., LTD. All rights reserved